I saw this photo and had a good laugh. I have two comments about design versus user experience:
- No product is ever complete. All products require maintenance, adaptation, and betterment in order to stay relevant. The only exception are TI calculators haha. Too often founders do not anticipate the costs of development that come after the initial product building is complete.
- Product designs done without customer discovery can lead to very costly mistakes, like the one in the picture. That doesn’t mean that you should always listen to customers. I have written before about how customers can be wrong. But you have to know what they are saying and glean from that the right truths about what your product should do.
What are your thoughts on design vs user experience?
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